Tell us what you want to make.
Questions about a workflow, evaluation or integration? Start with the outcome and the part that needs attention.
Start a conversation
Describe your use case, the capability you need and the source conditions that matter. Include the relevant page or task stage when asking for help.
Email the VedoBox teamsupport@vedobox.comThis opens your email client. Send your message there to contact us.
Billing and payments
For payment, subscription, receipt or refund enquiries, contact our billing team.
Email billing supportbilling@vedobox.comRefund requests are reviewed manually. Sending a request does not confirm a refund.
Keep sensitive content out of email.
Do not include private video, subtitle content, passwords, API keys or private download links. Describe the issue and the step where it happened.
